FOR CONSUMERS

Consumers and businesses must understand that Safe and Trusted Canada is a neutral site that does not recommend or endorse any business. We ask consumers to protect their interests at all times. Please see our Terms and Conditions of Use and the Legal Disclaimers and Policies.

This page explains how consumers can use this Site to enhance their ability to select businesses. It also provides information on reducing risk, handling complaints, and avoiding problems.

A Guide for Consumers

The Site automatically downgrades cancelled subscriptions to an Information Only profile. The company may also be archived.
See When We Archive a Business.

See the YouTube Video: No Risk to Any Business

See the YouTube Video: Protect Your Interests as a Consumer

See the YouTube Video: Research Your Business Options as a Consumer

See the YouTube Video: Get the Whole Picture in One Click

See the YouTube Video: Our Review System is Different

See the YouTube Video: How Our Content Management System Works

See the YouTube Video: Hiring a Roofing Contractor

See the YouTube Video: Search for Business Basics First

See the YouTube Video: Always Get Three Estimates

See the YouTube Video: Use BBB as a Consumer Resource

See the YouTube Video: Before Renovations, Check with Your Insurance Provider

See the YouTube Video.: What Causes an Alert?

See the YouTube Video: Become a Business Affiliate

See the YouTube Video: What is a Region or Trade Area

See the YouTube Video: Protecting Businesses and Consumers

See the YouTube Video: City or Town Licensing Requirements

See the YouTube Video: Business Order of Display

See the YouTube Video: Your Business Presentation Matters

PLEASE NOTE THAT WE PLACE THE FOLLOWING CONTENT INTO EVERY PROFILE

• Information Only Profiles are as advertised to the public on the internet.
• As a matter of policy, the Site does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
• The Site provides public links to review sites that permit us to publish those links.
• The Site provides public links to review sites for information only. Businesses with an account status have control over links to review sites.
• Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines the subscription level.
• Users can use the Credentials Search's advanced features to assess the reliability of each business.
• It is the user's responsibility to verify the credentials advertised by the business.
• Notify the Site Admin immediately if the business is advertising credentials they do not have, or if the information is outdated.
• The company and the consumer determine transactions entirely between themselves.
• Safe and Trusted Canada does not mediate complaints, issues, or concerns.
• Seek legal advice for complex transactions.
• Protect your interests as a consumer. Business profiles can change at any time. Ownership, affiliations, and reviews may change quickly.
• Always verify information and do not rely on a single source.